NDIA Services Contracts and Earned Value Management

NDIA Services Contracts and Earned Value Management (EVM) White Paper, exploring how earned value can and should be used on service-based contracts. It explains why traditional EVM approaches often struggle with service work, especially when performance is measured by ongoing outcomes instead of clear deliverables. The paper walks through common workarounds, their limitations, and more practical approaches for managing mixed efforts that include both projects and recurring services. It emphasizes separating project work from service work, using the right metrics for each, and building a more integrated management approach that gives better visibility into performance and risk.